Helder vof, located at Provinciestraat 100 2018 Antwerp, is responsible for the processing of personal data as shown in this privacy declaration.

Contact details:
Helder vof
Provinciestraat 100, 2018 Antwerpen
Diana Keller is the Data Protection Officer of Helder vof. He/she can be reached via

Personal data that we process
Helder vof processes your personal data because you use our services and/or because you provide them to us yourself.
Below you will find an overview of the personal data we process:
– First and last name
– Address data
– Phone number
– E-mail address
– Other personal data that you actively provide, for example by creating a profile on this website, in correspondence and by telephone

Special and/or sensitive personal data that we process
Our website and/or service does not intend to collect data about website visitors who are younger than 16 years old. Unless they have permission from parents or guardian. However, we cannot check whether a visitor is older than 16. We therefore advise parents to be involved in the online activities of their children, in order to prevent data about children being collected without parental consent. If you are convinced that we have collected personal data about a minor without that permission, please contact us via , then we will delete this information.

For what purpose and on what basis we process personal data
Helder vof processes your personal data for the following purposes:
– Handling your payment
– To be able to call or e-mail you if this is necessary to be able to carry out our services
– Offer you the option to create an account
– To deliver goods and services to you

Automated decision making
Helder vof makes decisions based on automated processing on matters that can have (significant) consequences for people. It is about this decisions taken by computer programs or systems, without involving a person (for example an employee of Helder vof).

How long we keep personal data
Helder vof does not store your personal data longer than is strictly necessary to realise the purposes for which your data is collected. We use the following retention periods for the following (categories) of personal data: 7 years

Sharing personal data with third parties
Helder vof only provides to third parties and only if this is necessary for the execution of our agreement with you or to comply with a legal obligation.

Cookies, or similar techniques, that we use
Helder vof only uses technical and functional cookies. And analytical cookies that do not infringe on your privacy. A cookie is a small text file that is stored on your computer, tablet or smartphone when you first visit this website. The cookies we use are necessary for the technical operation of the website and your ease of use. They ensure that the website works properly and, for example, remember your preferences. We can also optimise our website with this. You can opt out of cookies by setting your internet browser so that it
no longer stores cookies. In addition, you can also delete all information that has previously been stored via the settings of your browser.

View, modify or delete data
You have the right to view, correct or delete your personal data. In addition, you have the right to withdraw your consent to the withdraw data processing or object to the processing of your personal data by Helder vof and you have the right to data portability. This means that you can submit a request to us for the personal data we have about you in a computer file to you or another organisation named by you. You can request access, correction, deletion, data transfer of your send personal data or request to withdraw your consent or objection to the processing of your personal data to . To to make sure that the request for access has been made by you, we ask you to send a copy of your proof of identity with the request. Make in this copy your passport photo, MRZ (machine readable zone, the strip with numbers at the bottom of the passport), passport number and Citizen Service Number (BSN) in black. This to protecting your privacy. We will respond to your request as soon as possible, but within four weeks. Helder vof would also like to point out that you have the option to file a complaint with the national supervisory authority, the Dutch Data Protection Authority.
You can do that via the following link:

How we protect personal data
Helder vof takes the protection of your data seriously and takes appropriate measures to prevent misuse, loss, unauthorised access, unwanted data disclosure and unauthorised modification. If you have the impression that your data is not properly secured or there are indications of misuse, please contact our customer service or via

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